Answers for a better-planned ride.

Black Ride lets you compare professional transportation across available vehicle classes, request a preferred model, or ask providers to recommend a suitable vehicle. Signature Chauffeur is a curated premium service with qualified providers, elevated service standards, and the ability to designate a specific premium vehicle.

Submit your request as early as possible so participating providers have time to review the itinerary and prepare an accurate quote. Coverage and availability vary by trip, and submitting a request does not guarantee that quotes will be available.

Provide the pickup and destination, date and time, passenger and luggage counts, flight details when applicable, additional stops, and any service or accessibility requests. Accurate details help providers confirm capacity and prepare comparable quotes.

If the itinerary changes before you select a quote, update the request when that option is available or submit the corrected details before proceeding. Changes after a quote is selected may affect vehicle availability, inclusions, or price and must be confirmed.

No. Quote availability depends on provider coverage, schedule, trip requirements, and vehicle availability. Regia Rides may present up to three quotes when eligible providers respond.

You may receive up to three provider quotes for an eligible request. The number can vary based on coverage, trip details, service requirements, and availability.

Review the confirmed vehicle, passenger and luggage capacity, included services, pickup terms, waiting terms, requested options, and total price. Choose the complete offer that best fits the journey—not price alone.

Each quote should identify the confirmed vehicle and included service options. Review any stated waiting, parking, toll, gratuity, overtime, or additional-stop terms before selecting.

A request by itself is not a confirmed ride. Confirmation occurs only after you select an available quote and complete the required booking steps shown for that offer.

Regia's standard policy allows point-to-point and airport bookings to be cancelled without charge at least 24 hours before pickup, and hourly, long-distance, multiple-transfer, and custom bookings at least 48 hours before the first pickup. Later cancellations may be charged 50% or 100%. A clearly disclosed special-booking term may replace the standard schedule, so review the quote before confirming and request changes as early as possible.

No. Select Recommend a Vehicle and each participating provider may include up to two suitable vehicle options in its quote based on your passenger and luggage details.

Yes. With Black Ride, add a preferred make or model as a Special Request and a provider can confirm and price it in the quote. With Signature Chauffeur, you can designate a specific premium vehicle and the quote you select must confirm it.

Enter accurate passenger, checked-luggage, carry-on, golf-bag, and special-equipment counts. You can then choose a category or ask providers to recommend up to two suitable options. Final capacity depends on the quoted vehicle configuration.

The quote should identify the confirmed vehicle or category. Any later substitution must follow the selected booking terms and should be communicated and confirmed rather than assumed.

Yes. Add meet-and-greet, a name sign, luggage assistance, or other arrival preferences. Each quote should show which requested services are confirmed and included.

Include the correct airline and flight number. Providers can state their flight-monitoring, complimentary-waiting, and additional-waiting terms in the quote so you can review them before selecting.

The meeting location depends on the airport, pickup type, and confirmed meet-and-greet option. Review the selected provider's pickup instructions before travel and keep the flight information current.

Waiting terms vary by quote and ride experience. Review the complimentary waiting period, when it begins, and any additional waiting charges before selecting a provider.

Add stops to a single continuous trip when appropriate, or choose Multiple Transfers for independent rides with separate pickup locations, destinations, dates, or times.

Choose Point-to-Point for one scheduled transfer with a defined destination. Choose Hourly Transportation when the vehicle should remain available for a continuous service window, flexible stops, meetings, or an evolving schedule.

Yes. Use Long Distance for intercity or regional travel and include the full route, one-way or return plan, stops, passenger and luggage details, and requested timing.

Yes. Add the seat type and quantity, accessibility details, mobility equipment, or other accommodations. A requested item is confirmed only when it appears in the quote you select.

Yes. Add the preferred language to your request. Language availability is not guaranteed unless the selected quote explicitly confirms it.

Add each priority clearly to the request. A preference—such as a specific model, child seat, language, name sign, or presentation detail—is confirmed only when it is explicitly included in the quote you select.

No. Regia Rides is a quote and booking platform connecting customers with participating independent transportation providers. Transportation is performed by the selected provider.

The independent transportation provider identified in the selected booking performs the ride and is responsible for the transportation service, vehicle, and chauffeur it confirms.

Initial requests focus on Los Angeles, Orange County, regional airports, and select Southern California routes. Actual coverage depends on the trip and participating provider availability.